208 I like 17 I do not like
Why are so few retailers willing to enable the customers wish? See some simple examples how your store can get the most popular in town.
Christian Riethmüller, Head of Osiander - a 400 year old bookstore at Tübingen. His ideas on goodwill and service are without limits and inspire to rethink entrepreneurial acting.
This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx